Jacqui Frost

Why you need a Virtual Assistant

Is your to-do list getting out of hand?

Posted on: 09/09/2013   By: Jacqui Frost

I often talk about offering secretarial and administrative services to help small companies as they grow. The more astute of those I network with will ask "When will I know it's time to use your services?" However, this is a question that sometimes goes unasked ...

are you keeping up with your admin?

are you keeping up with your admin?

People struggle to understand how a Virtual Assistant can help them out and when they should bring one aboard. So for those who haven't asked the question, or haven't even thought about it, here are the reasons I think you should consider our VA services:

  1. You are spending more time at your computer finishing things off in the evenings or weekends than enjoying quality time with the spouse and children. Often the main reason for starting your own business was to get out of the rat race, to try to find a work/life balance. If you still haven't found that balance then maybe it's time to consider getting some help in. If you are working evenings and weekends to keep on top of things then really it's time to reconsider the way you are working. Let's be honest, none of us work at our best when we are tired.
  2. Your to-do list seems to be growing rather than shrinking. When your list of outstanding jobs gets longer each day it becomes harder to find the motivation needed to get on top of things. The smallest jobs often take longer than you anticipated and sometimes involve more than you expected. If there are basic admin jobs that take you away from running your business you'll be tempted to put them off. Then it becomes harder and harder to face them.

    I was recently reminded of the 3 Ds ...

    • Do it or

    • Ditch it or

    • Delegate it

  3. Time spent on admin is costing you real money. Do you have an hourly rate for your work? If not, consider how much you would earn if you were to do your job during your admin hours. If you spend 5 hours a week on admin and your hourly rate is £100 then you are losing £500 a week potentially and hiring a VA for 5 hours a week would cost you a fraction of that. On a positive note you would be hiring a professional administrator who is better at the admin stuff than you are. You should be spending your time doing what you are good at and if that's not admin then it's a waste of your talents!
  4. Hiring a VA is a great way to grow the team virtually! It's hard work getting any business off the ground, without the headache of hiring someone and understanding the intricacies of employment law. If you have a small home office where would you sit an assistant? You'd need another desk, another computer and another phone. How many hours should they work? Some weeks you need help for 3 hours but in busy periods you might need them for more. How do you handle that with a permanent member of staff? All these issues are easily resolved with the right Virtual Assistant. You can pass them the regular work each week and increase their hours only when you need to.

At The Office Genie, we offer many Virtual Assistant services such as invoicing, credit control, call handling, database maintenance, mass mailing, copy typing and event administration. So if you are feeling a little overwhelmed by the tasks that you don't enjoy, perhaps a Genie might fulfill your wishes?

Call us on +44 (0) 1604 529170, click here to ping over an email or visit our website to find out more about us. When it comes to wishes, we certainly won't limit you to three!

Until next time ...


More about Jacqui Frost ...


I had a successful 20-year career as an office manager and personal assistant; however, my job was no longer focused on the customers and became all about the numbers. My customer-focused background began when I was 12 in my father's independent carpet showroom. I had a spell with Marks & Spencer before I moved into office-based jobs. I have worked as a training administrator, a PA and PA/office manager in a variety of industries from manufacturing to the IT education sector.

Meanwhile, my husband Ian, a successful Northampton based Master Decorator and owner of Rainbow Frost, was losing out on work due to missed phone calls. When he was busy, callers were getting his voicemail but weren't leaving messages. I knew how to fix that problem!

I quit my job and took on Ian as the first client of The Office Genie in November 2005. Word quickly spread with the second client coming on board just one week later. The majority of our clients since have come to us through word of mouth recommendations and networking referrals. Over the years, I have become well connected in Northampton and Milton Keynes.

Outside of work I enjoy swimming, roller skating, the theatre and my cats and dogs!


+44 (0) 1604 529170



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