The first two awards categories we're finalists in are for Service Excellence and Best eBusiness. These are decided by a team of judges who analyse each businesses awards application in detail to get a real feel for the business.
The third category, Best Customer Service, is a public vote. We asked all of our customers and business friends to vote for us and were very pleased when we were notified we'd been selected as finalists.
The SME Northamptonshire Business Awards finals are hosted at the Mercure Daventry Court Hotel on Wednesday 25th October and a great excuse to dress up and spend an evening with other leading business owners.
"So thank you to everyone who voted for us!"
We are hoping to win at least one award this year, but we still wish good luck to our fellow finalists and we hope to see you at the SME Northamptonshire Business Awards in October.
I had a successful 20-year career as an office manager and personal assistant; however, my job was no longer focused on the customers and became all about the numbers. My customer-focused background began when I was 12 in my father's independent carpet showroom. I had a spell with Marks & Spencer before I moved into office-based jobs. I have worked as a training administrator, a PA and PA/office manager in a variety of industries from manufacturing to the IT education sector.
Meanwhile, my husband Ian, a successful Northampton based Master Decorator and owner of Rainbow Frost, was losing out on work due to missed phone calls. When he was busy, callers were getting his voicemail but weren't leaving messages. I knew how to fix that problem!
I quit my job and took on Ian as the first client of The Office Genie in November 2005. Word quickly spread with the second client coming on board just one week later. The majority of our clients since have come to us through word of mouth recommendations and networking referrals. Over the years, I have become well connected in Northampton and Milton Keynes.
Outside of work I enjoy swimming, roller skating, the theatre and my cats and dogs!
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