Jenny Eaton

The Naked Genie And National Nude Day

We're the 'Gok Wan' of Call Handling ...

Posted on: 24/07/2014   By: Jenny Eaton


Well, it was National Nude Day last week, so it seemed like a suitable time to start introducing you to The Naked Genie and her friends. We have been working hard on our new packages for several months and you will see them launch in the coming days ...

The Naked Genie And National Nude Day

Some of you will have noticed that last year we gave our Office Genie mascot a bit of an update and that when we launched The Salon Genie service earlier in the year it came with a newly fashioned Genie. But how did we become The 'Gok Wan' of Call Handling?

We have been looking at our packages for a while and trying to find a name for our competitive starter package. Jacqui stumbled upon the idea of a Naked Genie and then we just needed to find a way to represent that with our mascot. And so the fig leaves were introduced and The Naked Genie was born.

The Naked Genie is our stripped down service, providing you with the bare necessities for keeping your business ticking over. We will capture the name, number and a brief message of the caller so you can call them back when it is convenient to you.

You can gain more time if you group your calls together and return them in a batch rather than dealing with each call as and when they come in. If you put your calls to us for an hour or two you can focus on an important project. Prices start from £24 + VAT and include 20 messages.

"Business is crazy. I have more enquiries coming in and new customers every week! That's why you should never rely on an answerphone or voicemail. Putting my calls through to the Genies is the only change I have made and it really has paid off!" - Caroline, Northampton.

So starting with our Naked Genie, Jacqui and I had some real fun dressing her up. As children, we had both enjoyed playing with cardboard cut out dolls - with outfits that fitted over them – held in place by tabs. And in that vein we continued as we designed our other packages. Dressing up our Genie for the best fit for our clients, just like Gok Wan!

Now we have The Beach Genie – our short term cover, perfect for your holidays. Whilst you're lying on a beach or hiking up a mountain we keep your customers happy and your business running whilst you recharge your batteries. Prices start from £50 + VAT for the first week, including 20 messages and then £10 + VAT per day including 4 additional messages thereafter.

From there, we move onto our most popular package, The Office Genie which remains largely unchanged from our current offering! Onto our Tailored Genie – in her best armani suit – perfect for medium sized businesses. If you're ready for a receptionist but not wanting to pay them to sit all day twiddling their thumbs – then the Tailored Genie is just for you. Like an in-house receptionist we will put calls through to your desk, we'll even announce callers so you can choose to turn them away if you so wish. The real bonus is you only pay for the call time you use.

And finally we have our premium package, The Black-Tie Genie. Dressed in her cocktail dress and tiara she is red-carpet ready. Our most complete package including:

  • Answering calls 24/7

  • Arranging meetings and conference calls

  • Taking details from new enquiries

  • Transferring calls to your desk

  • Taking messages when you're out

  • Handling emails and correspondence

  • Trackable phone numbers for your marketing

  • Updating your database

  • PA support

The Black-Tie Genie is ready to help you with your award-winning business. Watch as Lee tells you how we help him run his business:

So whether you are looking for stripped down, message taking like The Naked Genie or our full-on, all singing and dancing The Black-Tie Genie, call us on 01604 529170 and we'll find the outfit that suits you best!

Until next time ...

JENNY EATON


PS

If you are a VA and you want to offer your clients Call Handling, we have The Camouflage Genie – a white label option - so your clients will think it is your team answering the phone. Call us on 01604 529170 to find out more!




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More about Jenny Eaton ...

THE OFFICE GENIE

I love playing with words and I have dreamed of being a writer since I was a child. With a romantic idea of scribbling away in a cold attic room with my trusty fountain pen. I have always dabbled, but until now it’s not come to much.

When I started with The Office Genie it was to provide me with a part time income to support my writing. Over time though I have developed into the Marketing Genie on a full time basis. I love it, I get to play with words all day as I try to share the dream and the passion that Jacqui has turned into The Office Genie. My work involves blogging, letter writing, email writing, web copy writing, e-book writing, campaign planning, strategy planning, social media interactions – it’s like I write and talk all day every day, my parent would say it’s the ideal job for me!

My first blog posts were about my day to day life as a Genie but they are growing into sharing my view of the business world. I am passionate about helping small businesses be the best that they can be, standing out from their competition in the small things that come together to give an impression of great service – to find out how we can help you should call me on the number below.

Telephone:

+44 (0) 1604 529170

Website:

http://www.theofficegenie.co.uk


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