When we looked at the theme for this month, Snow White and the Seven Dwarfs seemed an appropriate one to compare with my team of Genies. Especially now we have taken on our apprentice making us a team of eight made up of me and seven Genies ...
Of course, I'm Snow White but which personality belongs to which Genie?
Now obviously, as the boss, I am Snow White and the description "skin as white as snow, lips as red as blood, and hair as black as ebony" is not far wrong! But what about Bashful, Doc, Dopey, Grumpy, Happy, Sleepy and Sneezy then?
Well, I'll be honest ... it didn't really seem fair to assign some of these to the team. I mean, none of them are grumpy, dopey is a bit of an insult and sleepy doesn't really sell us well, does it? I would like to introduce you to our team of Genies though; so here are some mini bio’s:
CIARAN – Apprentice Genie
Describe yourself in 3 words - Honest, Caring and Friendly
Favourite Colour – Purple
If you could do one thing by wiggling your nose – Make the sun Shine
SELENA – Phone Genie
Describe yourself in 3 words – Committed, Enthusiastic and Hardworking
Describe your family to us – Huge, Manic, and Testosterone Overload
Tell us something that none of our customers would know about you - I have 6 sons aged between 3 and 10 years
SARAH – Phone Genie
Describe yourself in 3 words – Laidback, Happy, Emotional
Favourite Food - Curry
Pet Peeve in Life - Bad drivers who don't indicate
DIONE – Phone Genie
Describe yourself in 3 words – Fundraiser, Runner and Coffee-Addict
If you could be an animal which would you be and why – Cat - so I can sleep and eat all day
Biggest Accomplishment - Running marathons and raising over £18,000 for Alzheimer’s Research UK
JENNY – Marketing Genie
Describe yourself in 3 words – Crazy, Dedicated and Intelligent
What did you do before The Office Genie - Lots of customer service work as well as a couple of showroom/resource centre management roles.
If you could be an animal which would you be and why – Giraffe – it’s the only way I will ever be tall, thin and graceful!
MO – Phone Genie
Describe yourself in 3 words – Tenacious, Mum, Caring
Which song gets you dancing – Great Balls of Fire
Tell us something that none of our customers would know about you – I sang on the stage at the Grand Ole Opry
TINA – Phone Genie
Describe yourself in 3 words – Reliable, Sensitive, Feisty
Pet Peeve in Life - Rudeness and Bad manners
If you could do one thing by wiggling your nose - Housework
JACQUI – that’s me! Chief Genie
Describe yourself in 3 words – Loyal, Honest, Workaholic
Favourite Colour - Genie Pink (Purple comes a close second)
Biggest Accomplishment - Finalist – Best Business Enabler at National Entrepreneur Awards 2013
In 2014 we will be sending out a newsletter and each month will highlight one of our genies so that you can get to know the team better. You can sign up to our newsletter by clicking here and giving us your details.
I had a successful 20-year career as an office manager and personal assistant; however, my job was no longer focused on the customers and became all about the numbers. My customer-focused background began when I was 12 in my father's independent carpet showroom. I had a spell with Marks & Spencer before I moved into office-based jobs. I have worked as a training administrator, a PA and PA/office manager in a variety of industries from manufacturing to the IT education sector.
Meanwhile, my husband Ian, a successful Northampton based Master Decorator and owner of Rainbow Frost, was losing out on work due to missed phone calls. When he was busy, callers were getting his voicemail but weren't leaving messages. I knew how to fix that problem!
I quit my job and took on Ian as the first client of The Office Genie in November 2005. Word quickly spread with the second client coming on board just one week later. The majority of our clients since have come to us through word of mouth recommendations and networking referrals. Over the years, I have become well connected in Northampton and Milton Keynes.
Outside of work I enjoy swimming, roller skating, the theatre and my cats and dogs!
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