We've all done it, haven't we? "Oh, I'll just finish this little project then I'll knock off for the evening" then a call comes in after hours, so we spend time sorting that out and lose our place on what we were doing.
"It is very, very stressful!"
We should be able to concentrate on projects, knowing that the phone isn't going to interrupt us, but there it is - ring, ring - and we just can't ignore it. More loss of focus, more stress dealing with the call, more hours worked late into the evening just to catch up with yourself. It's a vicious cycle that brings you down, reduces your sleep (and it's quality) and really can lead to depression or other mental issues.
Here are a couple of really interesting articles I read about stess hitting our productivity:
If you work more than 50 hours a week, your productivity is reduced. If you reach 55 hours a week, it falls off a cliff. And for the small business owner working 10 hours a day, 7 days a week? Well, let's just say you should be worried; very worried.
Lack of sleep resulting in reduced productivity has even been included in everyone's favourite geeky sitcom, the Big Bang Theory. Here's Bernadette sending Sheldon off to bed after not sleeping for days:
And if you're working 50+ hours a week, when will you be able to take a holiday and totally switch off? Feet in the sand, a deep blue sea stretching to the horizon? A warm breeze to relax us, The best Margarita you've ever tasted? I think we'd all like that, wouldn't we?
The Office Genie can help you. Ok, you may not be ready for a full-on couple of weeks in another country, but even a few days away with loved ones is really going to help you relax, de-stress and catch up on your sleep.
When you're on holiday, you want to be on holiday, so why not let us take the calls for you? Divert your phone to us, we'll answer it the way you want us to and we'll take a message and forward them on.
"Doesn't that sound like a wonderful idea?"
As the holiday season is approaching, start thinking about some time off with your loved ones and do your health a favour at the same time. Call us on 01604 529170 and let's talk about some holiday cover for you.
Until next time ...
And when you're back from holiday and fully refreshed? Talk to us about call handling for you all the time so you know you can get on with your projects uninterrupted, helping to reduce the hours you put in.
I had a successful 20-year career as an office manager and personal assistant; however, my job was no longer focused on the customers and became all about the numbers. My customer-focused background began when I was 12 in my father's independent carpet showroom. I had a spell with Marks & Spencer before I moved into office-based jobs. I have worked as a training administrator, a PA and PA/office manager in a variety of industries from manufacturing to the IT education sector.
Meanwhile, my husband Ian, a successful Northampton based Master Decorator and owner of Rainbow Frost, was losing out on work due to missed phone calls. When he was busy, callers were getting his voicemail but weren't leaving messages. I knew how to fix that problem!
I quit my job and took on Ian as the first client of The Office Genie in November 2005. Word quickly spread with the second client coming on board just one week later. The majority of our clients since have come to us through word of mouth recommendations and networking referrals. Over the years, I have become well connected in Northampton and Milton Keynes.
Outside of work I enjoy swimming, roller skating, the theatre and my cats and dogs!
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