Jacqui Frost

Diary Management On The Beach

Your business runs itself whilst you sun yourself ...

Posted on: 07/08/2014   By: Jacqui Frost

We all need a break every now and then, whether you are a sun worshipper (like me) or an adrenaline junky, a break away from the rigours of everyday life is hugely beneficial. Taking some time out from the constant rounds of meetings and trying to keep on top of your diary management is essential to remain sane ...

A holiday is something radically different from familiar life - this is why we all go to the beach (unless you live on the beach and then a ski holiday might be more suitable). But sometimes the reality can be a little different.

For business owners, going away has wide reaching ramifications. Not only do you have to pay for your holiday, but you face losing money whilst you are not at home running your business.

"The biggest worry for most business owners is an empty diary when they get back!"

You set up your answer machine, but when you don't get back in touch after a day or so, the customer moves on to the next person on the Google list. So many are then tempted to take their phones with them and answer every call themselves - which is great - you don't miss anything but you also don't really get a holiday do you?

Using the Beach Genie - our short term cover - whilst you are away can help resolve those problems. We will look after your diary management whilst you are on holiday - filling appointment slots for the week you return.

You simply leave us some information including:

  • Which scenarios will warrant an appointment?

  • What appointment slots we can book for you?

  • How long an appointment should last?

  • What your products and services are?

  • How you work - i.e. do you go round to take an initial brief so you can quote, once you have the go ahead delivery will be in three weeks subject to a convenient delivery time for both parties?

  • When you will be back from your hols?

  • When you will be returning messages?

  • Who to get in touch with in the case of an emergency?

  • What you consider to be an emergency?

  • What we should tell delivery drivers who attempt to deliver whilst you are away?

Then you leave it in our hands! The better understanding of your business we have, the easier it is for us to handle your calls whilst you are on holiday. The best bit is returning knowing there will be appointments in the diary. You can rest up on the beach and completely switch off.

"No need to worry about losing serious momentum whilst you are on holiday, we can help minimise the slow down and get you back up to speed quicker!"

After all, when you are on a well deserved break the last thing you want to be thinking about is how hard you are going to have to work to get things going again when you get back, or how you should be filling your diary whilst you are away.

So for short term call handling and diary management that leaves you completely free to have a break from your business and enjoy some time in the sun, call us on 01604 529170 and we can have you set up in 24 hours!

Until next time ...


More about Jacqui Frost ...


I had a successful 20-year career as an office manager and personal assistant; however, my job was no longer focused on the customers and became all about the numbers. My customer-focused background began when I was 12 in my father's independent carpet showroom. I had a spell with Marks & Spencer before I moved into office-based jobs. I have worked as a training administrator, a PA and PA/office manager in a variety of industries from manufacturing to the IT education sector.

Meanwhile, my husband Ian, a successful Northampton based Master Decorator and owner of Rainbow Frost, was losing out on work due to missed phone calls. When he was busy, callers were getting his voicemail but weren't leaving messages. I knew how to fix that problem!

I quit my job and took on Ian as the first client of The Office Genie in November 2005. Word quickly spread with the second client coming on board just one week later. The majority of our clients since have come to us through word of mouth recommendations and networking referrals. Over the years, I have become well connected in Northampton and Milton Keynes.

Outside of work I enjoy swimming, roller skating, the theatre and my cats and dogs!


+44 (0) 1604 529170



More blog posts for you to enjoy ...

Call Answering Like Nike
Enabling you to ''Just do it'' ...

The Naked Genie And National Nude Day
We're the 'Gok Wan' of Call Handling ...

Disneyland Style Call Handling
The happiest place in the world?

Do You Want Call Answering Like IKEA?
It's about bringing the family together ...

Diary Management: Are You Alone At The Drive In?
Helping you to be efficient with your time ...

Sci-Fi Telephone Answering: The Weird And The Wonderful
Are your clients flying off into the moonlight like E.T.?

RomCom Call Handling: It Pays To Be Awake
Have your clients eloped 'while you were sleeping'?

Action Adventure Call Handling: For Secret Agents Only!
Is your To-Do List a 'Mission: Impossible'?


By Category ...

Business Tips (59)

Call Answering (12)

Call Handling (108)

Customer Experience (2)

Event Management (3)

General (39)

Guest Posts (8)

Networking Tips (3)

Virtual Assistant (18)

By Popularity ...

Call Handling For Professional Service ...

Daddy Daycare

Is your answerphone holding you back?

Through Thick And Thin

Giving your event the x-factor

The Pros and Cons of a Virtual Assista ...

Dropping Like Flies

Why you need a Virtual Assistant

Call Answering: Love Is In The Air ...

When you're really busy

Get Your Free Ebook

* indicates required

Login ...

Remember me