Call Handling For The Cost Conscious
You get what you pay for ...
POSTED BY JACQUI FROST ON 23/03/2017 @ 9:00AM
In today's uncertain economic environment, many small business owners and solo entrepreneurs have to consider the costs against the benefits of taking on a new service like call handling ...
When it comes to call handling, you most certainly get what you pay for!
copyright: andreypopov / 123rf stock photo (licensee)
The Office Genie isn't the cheapest call handling company out there but we know from the feedback that our clients give us all the time that we sprinkle a little bit of magic into their business worlds.
"With call handling, you get
what you pay for!"
There are many companies out there that offer a standard service 'on the cheap' so to speak. You divert your phone to them, they take a message using a standard 'script' and email it to you ... and that's all they do.
Well, good for them, but yes, you certainly get what you pay for. Wouldn't it be more valuable to you if whoever answered the phone knew your business, could answer questions about what you do and even book an appointment for you if the caller asked? What if they could send out marketing materials for you? Now that would be a great benefit compared with the cost, wouldn't it?
When you choose to work with The Office Genie, our highly trained team can support your business in any way you wish. Our pricing is completely bespoke so everything from a simple overflow receptionist service to a full on virtual assistant is available to you.
"Working with us can cost you less than your daily latte!"
And it also means that for larger businesses, we save you money compared with hiring your own receptionist. Recruitment costs, PAYE, tax and NI, even desk space ... it all adds up, doesn't it?
So if you understand that the only thing that'll cost you more is the business you're losing by not working with a call handling and virtual assistant service like The Office Genie, then get in touch on 01604 529170 or click here to send us an email enquiry and let us give your business that virtual touch of magic.
Until next time ...
THE OFFICE GENIE
I had a successful 20-year career as an office manager and personal assistant; however, my job was no longer focused on the customers and became all about the numbers. My customer-focused background began when I was 12 in my father's independent carpet showroom. I had a spell with Marks & Spencer before I moved into office-based jobs. I have worked as a training administrator, a PA and PA/office manager in a variety of industries from manufacturing to the IT education sector.
Meanwhile, my husband Ian, a successful Northampton based Master Decorator and owner of Rainbow Frost, was losing out on work due to missed phone calls. When he was busy, callers were getting his voicemail but weren't leaving messages. I knew how to fix that problem!
I quit my job and took on Ian as the first client of The Office Genie in November 2005. Word quickly spread with the second client coming on board just one week later. The majority of our clients since have come to us through word of mouth recommendations and networking referrals. Over the years, I have become well connected in Northampton and Milton Keynes.
Outside of work I enjoy swimming, roller skating, the theatre and my cats and dogs!