I think that accounting is one of the most mentally intense professions. You have to get the final balances and taxes due absolutely penny perfect and if you don't, your client could get into trouble with HMRC and your reputation could go down the pan.
"It's really no fun being disturbed when you're in the middle of a month end or VAT return!"
So we recommend a call handling service to take that worry away from you. Many of The Office Genie's clients are professionals, who really need to concentrate. From creative types to certified pros, all of them need to focus on client work.
And regardless of whether you're a solo accountant or work within a team, there's always going to be times when you can't ... or don't want to ... answer the telephone.
Research shows that it takes 20 minutes to get back into the zone following a phone call, so if you want to keep your concentration while working for your clients, then call handling is for you!
And how about your clients? When they want to talk to you about something completely unrelated to what you're doing, trying to switch your brain from one to the other is stress you don’t need. Maybe letting the call divert to us to take a message would be a great idea?
The Office Genie offers a range of call handling packages for you. From simply answering the phone (the way you would) and emailing a message to you, to becoming your full-on receptionist service working with multiple team members and diaries, we can help you.
"When it has got to be penny perfect, you need The Office Genie!"
I had a successful 20-year career as an office manager and personal assistant; however, my job was no longer focused on the customers and became all about the numbers. My customer-focused background began when I was 12 in my father's independent carpet showroom. I had a spell with Marks & Spencer before I moved into office-based jobs. I have worked as a training administrator, a PA and PA/office manager in a variety of industries from manufacturing to the IT education sector.
Meanwhile, my husband Ian, a successful Northampton based Master Decorator and owner of Rainbow Frost, was losing out on work due to missed phone calls. When he was busy, callers were getting his voicemail but weren't leaving messages. I knew how to fix that problem!
I quit my job and took on Ian as the first client of The Office Genie in November 2005. Word quickly spread with the second client coming on board just one week later. The majority of our clients since have come to us through word of mouth recommendations and networking referrals. Over the years, I have become well connected in Northampton and Milton Keynes.
Outside of work I enjoy swimming, roller skating, the theatre and my cats and dogs!
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