Are Nuisance Calls The Death Of The Landline?
There were over 2 billion of them last year ...
POSTED BY JACQUI FROST ON 01/02/2018 @ 9:00AM
Landlines used to be the only way we could communicate with friends and family. I remember being a child and every call was answered and it was always someone we knew. Sadly, not anymore ...
With so many nuisance calls these days, it's not surprising many of us ignore our landlines!
copyright: nomadsoul1 / 123rf stock photo (licensee)
British households received over 2.2billion nuisance calls last year! Can you believe that? Over two billion unwanted calls from PPI firms, ambulance chasers, pensions and insurance companies ... not to mention the scam calls.
"And so calls to landlines go largely unanswered these days!"
And that means we miss the calls we actually want. Many older people don't want to call mobile phones so our parents, being old school and used to landlines, call and call and call and get upset with their kids when they don't get answered.
TalkTalk commissioned a survey of 2,000 adults. According to their research, a third of people missed key calls from friends and family because they were trying to avoid scammers.
Some 20% of those surveyed missed calls from work, 15% from their children's school and one in 20 respondents said they even missed a call from a long-lost love they thought had gone forever. Oh dear.
As the Telephone Preference Service gets largely ignored by unscrupulous firms and scammers, many landline providers are now introducing number barring. Some will only allow calls to your landline from numbers you've already dialled.
So there are moves afoot to try and counter the onslaught of nuisance calls, but I do wonder if the death of the landline is upon us? Are we just going to use our mobile phones and need to make the effort to call out loved ones regularly so they don't worry?
"If you're a business and you receive lots of nuisance calls then there is a solution!"
Why not try our award winning, five-star call handling service? Call us on 01604 529170, or click here to ping over an email and let's see how we can help rid you of any nuisance calls.
Until next time ...
THE OFFICE GENIE
I had a successful 20-year career as an office manager and personal assistant; however, my job was no longer focused on the customers and became all about the numbers. My customer-focused background began when I was 12 in my father's independent carpet showroom. I had a spell with Marks & Spencer before I moved into office-based jobs. I have worked as a training administrator, a PA and PA/office manager in a variety of industries from manufacturing to the IT education sector.
Meanwhile, my husband Ian, a successful Northampton based Master Decorator and owner of Rainbow Frost, was losing out on work due to missed phone calls. When he was busy, callers were getting his voicemail but weren't leaving messages. I knew how to fix that problem!
I quit my job and took on Ian as the first client of The Office Genie in November 2005. Word quickly spread with the second client coming on board just one week later. The majority of our clients since have come to us through word of mouth recommendations and networking referrals. Over the years, I have become well connected in Northampton and Milton Keynes.
Outside of work I enjoy swimming, roller skating, the theatre and my cats and dogs!