It all started in the United States following the boom in the economy post-war and the need for more people to train as secretaries to support growing businesses. The National Secretaries Association was formed to ecourage this influx and started to promote the day around the country.
"It's evolved somewhat over the years!"
As the workplace and individual rights have evolved, it went from National Secretaries Day to Administrative Professionals' Day due to the expanded role, new technologies and the wide range of job titles that go with those extra duties.
Although some critics accuse the flower, card, and chocolate industries of inventing the holiday for convenient sales between Easter and Mother's Day (in the USA), and others say that it is condescending and gender biased, it is a genuine opportunity to recognise the contribution administrative staff make to any successful business.
Many companies around the world hold events to recognise the contribution of their admin teams to ensure that everyone in the business knows that the work they do is very important.
Others encourage executives to send gifts to the admin people who work directly for them and recognise their contribution publically, throughout their whole office.
"Do you celebrate Administrative Professionals' Day?"
However you celebrate the occasion, it is important to remember that your entire team contributes to the success of your business and that admins play a vital role in supporting your core business activities.
I had a successful 20-year career as an office manager and personal assistant; however, my job was no longer focused on the customers and became all about the numbers. My customer-focused background began when I was 12 in my father's independent carpet showroom. I had a spell with Marks & Spencer before I moved into office-based jobs. I have worked as a training administrator, a PA and PA/office manager in a variety of industries from manufacturing to the IT education sector.
Meanwhile, my husband Ian, a successful Northampton based Master Decorator and owner of Rainbow Frost, was losing out on work due to missed phone calls. When he was busy, callers were getting his voicemail but weren't leaving messages. I knew how to fix that problem!
I quit my job and took on Ian as the first client of The Office Genie in November 2005. Word quickly spread with the second client coming on board just one week later. The majority of our clients since have come to us through word of mouth recommendations and networking referrals. Over the years, I have become well connected in Northampton and Milton Keynes.
Outside of work I enjoy swimming, roller skating, the theatre and my cats and dogs!
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