Do You Use A UK Based Call Handling Service?

Can they answer your calls 24/7?

Call handling is a vital service we offer to our clients around the country. We understand it can be important to have a UK based call handling service, but is it just a need for native speakers?

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Can A Call Handling Service Take Bookings For Me?

It's not as simple as just putting it in a diary ...

If a call handling service offers it and you have a compatible calendar then the answer is yes. But remember, most call handling services won't offer to take bookings ...

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What Are Your Plans For Your Business in 2018?

Is there anything The Office Genie can help with?

It's a new year and we're full of enthusiasm for the future of our businesses. New year, new plans, new goals; but there's a good chance you've been putting something off ...

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Should You Have Got A Call Handling Service For Christmas?

If you want to relax this week then yes ...

So Christmas is over for another year and now we're in that wonderful week running up to New Year. But can you leave your business alone for a few days to relax and recuperate?

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Will You Be Enjoying A Family Christmas Dinner?

Or will they all be on the phone?

Christmas dinner is a time for the entire family to come together and enjoy a feast. You've spent hours slaving over a hot stove and checking the Turkey, and you want everyone to marvel ...

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How To Maximise The Return On An Advertising Campaign

And get those leads flowing in ...

If you're putting together an advertising campaign, there are a number of steps you need to take to ensure you get maximum return on the investment you've made ...

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Even A Hands-Free Car Kit Can Get You Prosecuted!

The longer the call, the more you're distracted ...

There's a lot of driving involved during the Christmas period. I know I have to make at least four long journeys to see my family, and I want to make sure I get there and back safely ...

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10 Reasons Your Voicemail Isn't A Call Handling Service

And what you can do about it ...

Voicemail; we all use it. Every single smartphone comes with it and we have it on our business lines to take messages when we're not at our desks. But a call handling service it is not ...

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Call Handling Service Or Voicemail?

Well, that rather depends ...

When you're an entrepreneur or small business owner, your time is valuable. So how do you ensure you're available to customers? Do you use a call handling service or voicemail?

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The Difference Between A Business Owner And An Entrepreneur

It's all about the degree of risk ...

Are you a business owner or an entrepreneur? There is a difference between the two. It's all down to risk I believe, as simply owning a business doesn't qualify you to be an entrepreneur ...

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How Our Call Handling Service Can Help Your Team

We're all busy these days, so let's collaborate ...

In the age of small business, your team and their support network need to be lean and agile. It's the competitive advantage we have over big business. It means we can turn on a penny ...

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Call Handling Service or Independent VA?

It all comes down to availability ...

One of the many reasons we start a business is to give us more free time. But what happens when you suddenly get really busy and seem to be tied to the phone all the time?

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The Nightmare Of The Automated Phone Answering System

Now even small businesses are using them ...

When you call a company, more often than not there will be some sort of automated phone answering system you have to navigate; they're just so soulless you want to despair ...

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Best Business Women Awards 2017

I'm really proud to have won ...

On 12th October, I travelled to Welwyn with my husband Ian and a few of the genies to attend the Best Business Woman Awards 2017. I was entered in the business services category ...

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2 Simple Ways To Stop Business Owners Burning Out!

Something I learned early on ...

Are you a business owner who's feeling stressed out? Overwhelmed? No time for yourself? Well, it's an issue for many of us and it happened to me too in the early days of The Office Genie ...

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