How To Get An Edge Over Your Competitors

It's a challenging world out there ...

It's a challenging world out there. It seems like new businesses start every day and with the market getting busier you really need to get an edge over your competitors ...

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Thinking Of Recruiting With The GCSE Grading Changes?

The new grading scheme could confuse ...

The grading of many subjects at GCSE level are changing. Instead of the usual E-A* we're used to, they'll be 1-9 from now on. This could confuse your recruitment process ...

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Your Business Should Be Getting An A*

One bad grade brings your overall result down ...

In school, as in business, one bad grade brings your overall results down. In business, there's one area in which it's almost impossible to get an A* through hard work alone ...

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Have You Voted In The SME Northamptonshire Awards 2017?

We'd love you to vote for The Office Genie ...

Winning an award has many benefits to a company; even being a finalist is a bit of a coup. The Office Genie have been shortlisted for the SME Northamptonshire Awards 2017 ...

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How To Hire A Receptionist

Maybe we could help?

If you're looking to hire a receptionist then there's a lot to consider, isn't there? Depending on the tasks you want them to perform, you'll try to hire an exact match ...

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How To Qualify Your Leads

Without sitting by the phone ...

You've got a great marketing campaign and it'll be delivered to thousands of your ideal clients. You're a small business owner, so how are you going to qualify your leads?

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How The Office Genie Can Help With Your Work-Life Balance

Everything you need, from call handling to virtual assistance ...

If you're a small business owner, you'll know how busy your waking hours can be. Not only have you got to look after your customers and clients, but yourself and your family too ...

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Small Business Owners: Do Your Health A Massive Favour

And get some telephone holiday cover ...

Small business owners work long hours. Up to 28% have their health affected by their business. Stress and depression are under recognised, but as serious as physical issues ...

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Top 3 Benefits Of Call Handling With Us

Why choose The Office Genie?

The Office Genie are based in Northampton and serve clients around the UK. Whenever I talk to a potential new customer, I explain the top 3 benefits of call handling with us ...

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Call Handling: Is your Business Black And White?

Answering the telephone is ...

You and your business are wonderful and complicated in a thousand different ways. That's what makes you magical, but a ringing phone is very simple and always the same ...

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Call Handling For Busy Accountants

For when you've got to be penny perfect ...

If you're an accountant, then you'll know how important it is to concentrate on the numbers your clients send you. Do you really want to be distracted by your phone ringing?

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The Faraday Cage: How It Can Stop Driving And Texting

19th century invention, 21st Century solution ...

People using their smartphones while driving is a growing problem, but there's a 19th-century invention that could put a stop to it completely: it's called a Faraday Cage ...

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Administrative Professionals' Day 2017

How do you celebrate it?

Did you know that it was Administrative Professionals' Day on 26th? It's the last Wednesday of April but it does move around a little depending on where you are in the world ...

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How Much Does Call Handling Cost?

Are you seeing the bigger picture?

When you think about the price of call handling, you'll mull over the monthly outgoing and wonder if you can afford it. I believe you need to think about the loss of income instead ...

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Call Handling For Your Customers

It's not just about you ...

The Office Genie has been offering call handling services for over 10 years. Our clients know that we free up their time and ensure that every call is answered professionally ...

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